{"id":11677,"date":"2018-09-16T09:37:27","date_gmt":"2018-09-16T09:37:27","guid":{"rendered":"https:\/\/www.nlq24.de\/?page_id=11677"},"modified":"2026-11-04T18:02:05","modified_gmt":"2026-11-04T18:02:05","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/shop.nlq24.eu\/en\/right-of-withdrawal\/","title":{"rendered":"Cancellation policy & cancellation form"},"content":{"rendered":"\n

The “legal provisions” are written using the formal “you” address.<\/p>\n\n

Consumers have a 14-day right of withdrawal.<\/p>\n\n

Cancellation<\/strong><\/p>\n\n

Right of cancellation<\/strong><\/p>\n\n

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods. <\/p>\n\n

To exercise your right of withdrawal, you must inform us (Neue Lebensqualit\u00e4t Lager DE, Hauptstr. 1, 23619 Badendorf, Germany, service@nlq24.de, Phone: 04514891143) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail or an email). You may use the attached model withdrawal form for this purpose, though this is not required. You can also exercise your right of withdrawal online at https:\/\/shop.nlq24.eu\/de\/vertrag-widerrufen\/<\/a>. If you use this online function, we will immediately send you a confirmation of receipt on a durable medium (e.g., via email) with information about the content of the declaration of withdrawal as well as the date and time of its receipt. You can also fill out and submit the model withdrawal form or another clear statement electronically on our website https:\/\/shop.nlq24.eu\/de\/vertrag-widerrufen\/. If you make use of this option, we will immediately send you (e.g., by email) a confirmation of receipt of such a withdrawal. <\/p>\n\n

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.<\/p>\n\n

Consequences of revocation<\/strong><\/p>\n\n

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the date on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. <\/p>\n\n

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period. You bear the direct costs of returning the goods. You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods. <\/p>\n\n

Model Withdrawal Form<\/strong>(If you wish to withdraw from the contract, please fill out this form and return it.)<\/em>\u2013 To Neue Lebensqualit\u00e4t Lager DE, Hauptstr. 1, 23619 Badendorf, Germany, service@nlq24.de\u2013 I\/we (*) hereby withdraw from the contract concluded by me\/us (*) for the purchase of the followinggoods (*)\/the provision of the following service (*)\u2013 Ordered on (*)\/received on (*)\u2013 Name of the consumer(s)\u2013 Address of the consumer(s)\u2013 Signature of the consumer(s) (only for notification on paper)\u2013 Date (*) Delete what is inappropriate.<\/em><\/td><\/tr><\/tbody><\/table><\/figure>","protected":false},"excerpt":{"rendered":"

The “legal provisions” are written using the formal “you” address. Consumers have a 14-day right of withdrawal. Cancellation Right of cancellation You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you […]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11677","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/pages\/11677","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/comments?post=11677"}],"version-history":[{"count":2,"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/pages\/11677\/revisions"}],"predecessor-version":[{"id":90505,"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/pages\/11677\/revisions\/90505"}],"wp:attachment":[{"href":"https:\/\/shop.nlq24.eu\/en\/wp-json\/wp\/v2\/media?parent=11677"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}