Privacy policy

Privacy policy

The person responsible for data processing is:
torben Beuthien Lager DE
Hauptstr. 1
Badendorf
Germany
service@nlq24.de

Phone: 04514891143

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data. The processing of your data takes place on the basis of the GDPR and in accordance with § 96 para. 3 TKG.

1. Access data and hosting

You can visit our websites without giving any personal information. Each time a website is accessed, the web server only automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the retrieval, the amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in a correct presentation of our offer in accordance with Art. 6 para. 1 p. 1 lit. f GDSGVO All access data will be deleted no later than seven days after the end of your page visit.

Hosting

The services for hosting and displaying the website are partly provided by our service providers in the course of processing on our behalf. Unless otherwise explained in the context of this data protection declaration, all access data as well as all data collected in the forms provided for this purpose on this website will be processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us at the contact option described in this Privacy Policy.

2. Data processing for contract processing and contact

Data processing for the execution of contracts

For the purpose of contract processing (including inquiries about and processing of any existing warranty and performance disruption claims as well as any statutory update obligations) in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data for contract processing and we cannot ship the order without their indication. The data collected can be seen from the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After completion of the contract, your data will be restricted for further processing and after expiry of the tax and commercial retention periods pursuant to Art. 6 para. 1 p. 1 lit. c GDPR, unless you expressly allow further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use any additional data that is permitted by law and about which we inform you in this declaration.

Account

Insofar as you give your consent in accordance with Article 6 sec. 1 p. 1 lit. a GDPR by you decide to open a customer account, we will use your data for the purpose of opening a customer account as well as to store your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use any additional data that is permitted by law and about which we inform you in this declaration.

Contact

As part of customer communication, we collect data to process your inquiries in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, if you voluntarily provide it to us when contacting us (e.g. via contact form, live chat tool or e-mail). Mandatory fields are marked as such, as in these cases we need the data to process your contact. The data collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use any additional data that is permitted by law and about which we inform you in this declaration.

3. Data processing for the purpose of dispatch processing

For the fulfilment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping announcement

If you have given us your express consent to this during or after your order, we will issue this on the basis of this in accordance with Art. 6 para. 1 p. 1 lit. a GDPR will forward your e-mail address and telephone number to the selected shipping service provider so that they can contact you for the purpose of announcing or coordinating delivery before delivery.
The consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

United Parcel Service Germany S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany

4. Data processing for payment processing

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b GDPR. In some cases, the payment service providers collect the data required for the processing of the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details described in this Privacy Policy.

4.2 Data processing for the purpose of fraud prevention and the optimisation of our payment processes

If necessary, we provide our service providers with further data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of disputed payments, support of accounting). This is used in accordance with Art. 1 p. 1 lit. f GDPR, the protection of our legitimate interests in our protection against fraud or efficient payment management, which are predominant in the context of a balancing of interests.

5. Advertising by e-mail

E-mail newsletter with sign-up

When you subscribe to our newsletter, we use the data required or separately provided by you to regularly provide you with our e-mail newsletter on the basis of your consent in accordance with Art. 1 p. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you expressly opt for further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use any additional data that is permitted by law and about which we inform you in this declaration.

Newsletter

The newsletter may also be sent by our service providers as part of a processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us at the contact option described in this Privacy Policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA.

There is a decision by the European Commission on an adequate level of data protection for the USA as a basis for a transfer to a third country, provided that the respective service provider is certified. Until certified by our service providers, the transfer of data will continue to be based on this basis: Standard Data Protection Clauses of the European Commission.

By way of derogation from the previous paragraph, the following applies to personal data relating to Switzerland: Until the adoption of the Swiss adequacy decision for the USA, the transfer of data will continue to be based on standard data protection clauses of the European Commission.

6. Cookies and other technologies

General information

In order to make your visit to our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit (persistent cookies).

Endpoint privacy
When using our online offer, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information in your device or access to information that is already stored in your device does not require your consent.

In the case of functions that are not strictly necessary, the storage of information in your device or access to information already stored in your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in force until you adjust or reset the respective settings in your device.

Any downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). Through these technologies, IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information on the contents of the shopping cart) are collected and processed. In the context of a balance of interests, this serves to optimize the presentation of our offer in accordance with Art. 6 sec. 1 p. 1 lit. f GDSGVO

In addition, we use technologies to comply with the legal obligations to which we are subject (e.B. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. For more information, including the legal basis for data processing, please refer to the following sections of this Privacy Policy.

The cookie settings for your browser can be found at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you are in the use of the technologies in accordance with Art. 1 p. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration. Alternatively, you can also access the following link: shop.nlq24.eu. If cookies are not accepted, the functionality of our website may be limited.

Consent Manager Platform (CMP)

On our website, we use a consent manager platform (CMP) to inform you about the cookies and other technologies we use on our website and to obtain, manage and document any consent you may need to process your personal data through these technologies. This is in accordance with Art. 6 para. 1 p. 1 lit. c GDPR to fulfil our legal obligation pursuant to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject. The Consent Manager Platform (CMP) used is a service provided by Complianz BV, Kalmarweg 14-5, 9723 JG, Groningen, The Netherlands, which processes your data on our behalf.

After submitting your cookie declaration on our website, the web server stores the following data: IP address, device information, browser information, language set, website accessed or its URL, date and time of your declaration of consent as well as information about your consent behaviour. In addition, the following technologies are used, which contain information about your consent behaviour: Cookies

The data is stored exclusively on the end device, and personal data is not transmitted to the provider of the Consent Manager Platform (CMP). Your data will be deleted unless you expressly consent to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a GDPR or we reserve the right to use any additional data that is permitted by law and about which we inform you in this declaration.

7. Use of cookies and other technologies

Insofar as you give your consent in accordance with Article 6 sec. 1 p. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the use of the respective technology has been used by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. For more information about your withdrawal options, see the “Cookies and other technologies” section. For more information, including the basis of our collaboration with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please contact the contact information described in this Privacy Policy.

8. Contact options and your rights

Your rights

As a person concerned, you have the following rights:

  • in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
  • pursuant to Art. 16 GDPR, the right to request without delay the correction of inaccurate or complete your personal data stored by us;
  • pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is
    • to exercise the right to freedom of expression and information;
    • to fulfil a legal obligation;
    • for reasons of public interest or
    • is necessary to assert, exercise or defend legal claims;
  • in accordance with Article 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
    • the accuracy of the data is disputed by you;
    • the processing is unlawful, but you refuse to delete it;
    • we no longer need the data, but you need it to assert, exercise or defend legal claims, or
    • You have objected to the processing in accordance with Article 21 GDPR;
  • in accordance with Article 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
  • the right to complain to a supervisory authority in accordance with Article 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office.
Right to object
Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which outweigh the legitimate interests in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to object if there are reasons arising from your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. This does not apply if the processing is carried out for the purposes of direct marketing. We will not process your personal data for this purpose.

Contacts

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consents or opposition to a specific use of data, please contact us directly via the contact details in our imprint.

Privacy Policy created with the Trusted Shops Legal Copywriter

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