Transfer problem?

Wise Europe Logo

If you’re reading this post, your transfer to me probably didn’t work. However, this is not because I have my business account in Belgium. A transfer to Wise – is just like any other domestic transfer. 99.99% of banks also have no problem with a transfer to Wise. Only a few savings banks and commerzbanks cause problems, but even according to their own statements, there are none.

Possible errors during the transfer:
Please pay attention to the distances when entering or copying the IBAN into your bank form.
When copying, spaces (i.e. spaces) are sometimes copied as well. Spaces after the copy can also lead to an error. This depends on the input dialog of your particular bank.
My IBAN starts with BE, not DE. This is also where an error can creep in.

Wise Europe is a normal bank account in the EU and can be used worldwide. Transfers to Wise are quite normal via the SEPA procedure, like a domestic transfer. It is NOT an international transfer. There may also be no special fees charged for it. Therefore, it is also unproblematic for 99.99% of all banks to carry out the transfer normally.

Activation for “Foreign Payments”

Some banks may have implemented a “security measure” in online banking, which allows transfer transactions to be restricted to Germany only. If you have made such a setting or have agreed to it, your bank will of course adhere to it. In this case, just release it for the “states of the EU” and there will be no problems in the future. Nowadays, many good products do not come from Germany or are not available there. Therefore, such an “unlocking” is not bad anyway.

Don’t let your bank tell you that it would be a so-called “foreign transfer“, because this would only be the case with a bank outside the EU, or outside the SEPA procedure.

Even Switzerland and many other countries (see below) belong to this procedure and transfers to and from Switzerland are also not foreign transfers, for which some banks like to charge high fees.

If your bank is causing difficulties, please report this to me and which bank it is exactly. Wise will then inform them if necessary.
Please take a close look at what error your bank throws when it refuses or it doesn’t work. Send it to me and I’ll pass it on to Wise for clarification in case you get stuck.

However, always have a short consultation with your bank first. Of course, they know all this ;-).

However, you can also pay in cash by letter. You can find this explained at the bottom.

The following countries participate in the SEPA credit transfer process:

Country name IBN starts with – Note
Austria/Österreich AT
Belgium/ Belgium BE – my Wise Bank Europe
Bulgaria/Bulgaria BG
Coratia/Croatia HR
Cyprus/Cyprus CY
Czech Republic/Czech Republic CZ
Denmark/Denmark DK
Estonia/Estonia EE
Finland/Finland FI – with Åland Islands (only payment)
France FR – Including French Guiana, Guadeloupe, Martinique, Mayotte,
Saint Barthélemy, Saint Martin (French part) and Saint Pierre and
Miquelon. Does not include French Polynesia, New Caledonia, Wallis and
Futuna and French Southern and Antarctic Lands –
Germany DE
Gibralta GI
Greece* GR –
Hungary/Hungary HU
Iceland IS
Ireland IE
Italy IT
Latvia LV
Liechtenstein LI
Lithuania LT
Luxembourg LU
Malta MT
Monaco MC
Netherlands NL
Norway NO
Poland PL
Portugal PT
Romania RO
San Marino SM
Slovakia SK
Slovenia SI
Spain ES
Sweden SE
Switzerland CH
United Kingdom

As you can see, there are a lot of banks that participate in this system! Don’t let your bank unnecessarily burden you with an international transfer and its extra fees or make the transfer complicated. It is a very simple normal SEPA transfer, just like in Germany.

With SEPA, transfers from “abroad” take about 1-2 working days. In addition, this is even faster than the fee-based “international transfer”. With Wise, it’s even faster…

Now you know why a transfer to Wise is quite normal.

If necessary, log in to the shop again by clicking on LOGIN and transfer the amount. There you will find your last order.

But there is also another solution:

Some people don’t have a bank account. In the normal store you can pay in cash and cash is the only real means of payment. Therefore, I see it as my duty to enable these people to make the purchase possible and have provided the following payment method:

Pay in cash by letter!

Here you send cash by letter to the address: New Quality of Life Camp DE Hauptstr. 1, 23619 Badendorf, Germany. Once the money is received, the order will be processed. I then put the change in the package. In principle, it is possible to send cash by letter if the amounts are not too high. But my shop is not that expensive ;-).

I will be happy to answer any questions you may have.

best regards
torben von

This post is also available in: Deutsch (German) English Español (Spanish)